Returns and Exchanges

Thank you for shopping with us!

It is important to us that you are completely satisfied with your purchase, however, we do not accept returns. We only offer exchanges for a different style, size or color within 15 days of your purchase. Original shipping and handling fees are not refundable. Unfortunately, we also do not cover the shipping cost of your return postage. 

We will cover the cost of shipping the new item out to you!

Please note that we can only honor exchanges once you have returned the original item to us in good condition.

RETURN ADDRESS:

JohnAllen Collection

9160 Estate Thomas, PMB 214

St. Thomas, US Virgin Islands 00802

Do not hesitate to call us if you should have any questions or concerns! 

240.460.7233 or john@engerman.vi